|Select the following links to access the claims lists for a particular patient. Search to locate claims within a specific date range or for a specific payer.
Customer Service Questions
Phone: (877) 801-3507
Health Care Provider
Please review our claim inquiry guidelines below.
Customer Service Guidelines
OptumHealth has enhanced its customer service model to streamline your requests for service. Our Customer Service Call Center is equipped to handle your inquiries, and when necessary, escalate resolution of your request to your Network Services Representative. Please use the following guidelines and submission methods to have your inquiries tracked for resolution. Links:
Member Claim Status Fax Template
Claims Status Spreadsheet Template