Your Optum account manager works with your case manager to provide support and information about your condition and the medical centers within the Optum Centers of Excellence networks.
Education and Information
Your account manager works with your case manager to provide information about the following topics:
- Your diagnosis and condition
- Available treatment options
- Recommended health care providers/medical centers for your treatment
- Travel and lodging options/allowances
- Your insurance coverage
- Relevant news and research findings
Health Care Provider Selection
The Optum account manager works with your case manager to compare medical centers and help you select the Centers of Excellence network medical center that best meets your needs. In most cases, an Optum account manager provides your case manager with detailed clinical data about potential medical centers and treatment options. Your case manager will discuss these options with you and help you make informed decisions about your care. Through Optum, you will have access to the most elite hospitals in the nation for your treatment.