We're here to help

Patients and their families want the best possible health care experience and outcome. We want that, too. At Optum, we understand that patients with complex medical conditions may have unique needs. Optum collaborates with credentialed network providers to provide mutually beneficial services that best serve the most important beneficiaries of this collaboration — patients.

We’re committed to making working with us easy. For your convenience, we created a hard copy Notification Form that can be emailed to either your Account Manager or to cmc_client_services@optum.com or faxed to Optum at 1-877-897-5338. You may also call 1-877-801-3507 to give your referral information to a trained customer service representative.

To be considered for participation in our Centers of Excellence network, read about our evaluation process and the advantages for health care providers.

Prior Authorization Utilization Review Statistics