Optum offers products for complex medical conditions such as:
Transplantation
VAD
Cancer
Chronic Kidney Disease
Bariatric
Women's Health Services

- Congenital Heart Disease

- Infertility

- Neonatology

- Pregnancy

 

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Welcome to the Optum Complex Medical Conditions website! 


Website Update

New website functionality will be available as of Monday, July 10, 2015.
To better serve our clients who manage Medicare Advantage and Managed Medicaid transplant cases, we have enhanced our client portal. The enhancements affect notification forms, Find a Healthcare Provider data, and transplant network maps. 
Revised how-to guides are available on the Training and Resources page of the portal.
For more information, please contact your Optum Account Manager.

Patients with complex medical conditions are more likely to get better care when they are treated by experienced, knowledgeable physicians, and better care leads to shorter hospital stays, higher success rates, faster recoveries and lower costs.

At Optum, we have provided access to clinically superior, cost-effective health care for complex medical conditions since 1986. Find out how we can assist you or your organization.

Complex Medical Conditions is committed to making it as easy as possible for you to work with us. In response to your feedback, we are making enhancements that will allow you to send Notification Forms (NF) more quickly and easily than ever before.

For your convenience, we have created a hardcopy Notification Form that can be faxed to Optum at (877) 897-5338 or emailed to either your Account Manager or to cmc_client_services@optum.com. You can also call us at (877) 801-3507, where a trained customer service representative will take your referral information.

There are new security enhancements for all Optum Complex Medical Conditions websites. Current passwords are required to be entered as case-sensitive in order to gain access. When creating a password or resetting an expired one, the new password must be a minimum of eight characters long. In addition, ten unsuccessful login attempts will result in the user being locked out of the system. If this lockout occurs, the user will be asked to reset the password in order to unlock the account. If you have questions, please call Customer Service at (877) 801-3507.


If you already have an OptumHealth account, login to see your personalized information.
Reminder: Passwords are case sensitive. After 3 failed log-in attempts, your password will need to be reset.

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For Patients

From transplants and congenital heart disease to bariatric surgery and infertility, Optum's Complex Medical Conditions programs can help you understand your condition and treatment options so you can make informed decisions about your health care. Learn about our products and services for patients.

 

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Thousands of payer groups representing tens of millions of individuals already use our products and services. Find out why employers and insurers choose Optum.
 

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To be considered for participation in Optum's Centers of Excellence network, read about our evaluation process and the advantages for health care providers.