Optum offers products for complex medical conditions such as:
Bariatric
Cancer
Chronic Kidney Disease
Congenital Heart Disease
Orthopedics
Transplantation
VAD
Women's Health Services
- Fertility
- Neonatology
- Pregnancy

 

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Patient Satisfaction

Patients have great things to say about the health care they received through their experience with Optum and Centers of Excellence providers. A survey conducted in the third quarter of 2014 found 97% of patients satisfied with their overall health care services.

Overall Satisfaction with Complex Medical Conditions

  • 99% satisfied with COE
  • 97% satisfied with overall nurse services
  • 97% satisfied with nurses' ability to answer questions
  • 93% agree that services are valuable
  • 92% likely to recommend services
  • 88% satisfied with help to make better health and lifestyle choices